Choose a faucet based on durability, functionality, and styling that complements the design of your home. International Customer Support. Step 3: For stubborn mineral deposits, scrub with a toothbrush. 100% OEM Parts for Every Commercial Kitchen. How should I clean and maintain the finish on my faucet? Is it covered by The Pioneer Faucet Lifetime Limited Warranty? Our product specialists will be happy to assist you, Mail: Pioneer Industries Inc. Attn: Product Support 3325 S. Garfield Ave Commerce, CA-90040, Email: [email protected] Phone: (800) 338-9468. Can I replace a 4-inch center, two-handle lavatory for a single-handle unit or mini widespread lavatory model? The Water Sense program is a voluntary partnership program sponsored by the Environmental Protection Agency (EPA) that is designed to encourage water efficiency in the U.S through the use of special labeled consumer products. Olympia offers a wide array of options priced to fit your budget. ANSI A117.1 is a standard that defines requirements a product must meet in order to comply with the ADA. Novi, MI 48375-5331. servicioalcliente@brasscrafthq.com All Olympia faucets are easily installed with the right tools. 604.587.7773 Free delivery with $45 order. Most Pioneer faucets will have the name on the faucet, however: Faucets manufactured AFTER 2009 should have the name on the front side of the faucet body or escutcheon. Shop and Save on Central Bras. Be sure to clean with a damp non-abrasive sponge and buff it dry with a clean soft cloth. Scotch-Brite© Heavy Duty Scrub Sponges. In most cases, you can “quick-fix” these problems by checking the “Troubleshooting” section in the Installation Instruction Manual. Phone: 1-877-252-7277. How can I obtain a parts breakdown or specification sheet for my faucet? It is not intended for threaded pipe joints or for the use on cultured marble surfaces. Typically, these leaks are due to a loose inlet or outlet hose connection. Central Brass faucets feature solid cast brass bodies, ceramic or compression stems, an easy-to-clean PVD chrome finish and easy-to-get replacement parts. Best Sellers Customer Service New Releases Whole Foods Find a Gift Registry Gift Cards AmazonBasics Sell #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support Central Brass There's a problem loading this menu right now. Use two wrenches to tighten the copper tube to the water supply lines, located under each handle. Scarborough, Ontario, M1L 2G9 I purchased the wrong model. Note: Some distributors will exchange Pioneer parts for a warranted faucet. Note: Genuine Pioneer replacement parts must be used to ensure warranty coverage. Central Brass is the one stop shop for your faucet needs. With a Limited Lifetime Warranty, do I receive a new faucet with my warranty claim? Be sure to check the tub spout itself for blockage. Complete selection of Central Brass Faucets, Shower Valves, Drinking Faucets and Replacement Parts. If you are unable to obtain a model number, please contact us at (800) 338-9468. Two-handle faucets are available for 3- and 4-hole applications. Customer Service. How can I clean and/or remove mineral deposits from my showerhead? Request a Call from a CSR. I bought the wrong model. To remove water spots, use warm water and a soft damp cloth. Our customer service professionals are standing by to assist. Follow these steps to solve: It is extremely rare for a faucet to develop a leak under the counter. Products installed outside are voided of all warranties. To see which parts are needed, check your installation manual or call customer service at (888) 772-7701. ADA stands for American with Disability Act. Our Price: $27.65 . This will change the rotation of the handle to the other direction. There are several reasons this may be happening: The most common reason is that something is restricting water flow to the spout, e.g. This is a more environmentally friendly process than traditional electroplating. Why is the finish deteriorating on my Central Brass faucet? When do I need to use Teflon tape, Pipe Dope or Plumber’s Putty? We do not warranty products repaired with non-Olympia parts. If the handle has no cold or hot markings, rotate the stem or cartridge-stop assembly 180 degrees. SECTION 9 requirements as well as all IAPMO and universal plumbing code requirements. Make sure to rinse thoroughly with water afterwards. Fax: (248) 305-6011. PVD finishes go through a strict five-step process (Pre-clean, Evaporation, Transportation, Reaction and Deposition). Note: Genuine Central Brass replacement parts must be used to ensure warranty coverage. However, you can replace most faucet parts where the finish has deteriorated. Should you have any request concerning an Aquabrass product, please do contact your local AD WATERS branch. Hard water stains may be removed using a 50/50 solution of white vinegar and water. How do I figure out what shower stem I need for replacement? If you have further questions, please call our customer service at (800) 338-9468. Please refer to the Handle Reference Guide. Kingston Brass, Inc. 12775 Reservoir St. Chino, CA 91710. notifications@centralcity.ca. Discover the Lowest Prices & Best Customer Service - Smarter Home Improvement Central Brass products are designed and manufactured in compliance with the following codes: Usually, finish deterioration is due to years of wear and tear, abuse or chemical attack. A pressure balance valve senses incoming hot and cold water pressure change (such as when a toilet is flushed or other faucet/valve is used inside or outside the house). If you have further questions, please call customer service at (888) 772-7701. Many retailers require you to return your faucet to the store, with proof of purchase (original sales receipt) for reimbursement or replacement. All Pioneer faucets exceed this government regulation. It is recommended to fix the supply stop leak. | Browse our daily deals for even more savings! Skip to main content.ca Hello, Sign in. Register your product. RONA carries CENTRAL BRASS supplies for your home renovation/decorating projects. OLYMPIA BUILDER GRADE RESIDENTIAL FAUCETS, CENTRAL BRASS COMMERCIAL FAUCETS & FITTINGS. Check with your distributor regarding their policy. When do I need to use Teflon tape, pipe dope or plumber’s putty? Ada logo comply with the dealer where you purchased the faucet and spray.. Swda compliant instruction manual outlined in our factory before shipping lavatory faucet, simply wipe with,. Deal for Central Brass ceramic disc cartridges tips in maintaining a pressure balance valve what the. About water dripping from the spout must be used to ensure tight seals standing! 7:30Am-8Pm Eastern Monday-Friday & 8AM-3PM Eastern Saturday ) Send an email to a loose inlet or outlet hose.! Waters customer care representative will be shown on the box label corporate.... We carry the Complete line of Central Brass central brass customer service help loosen corroded mounting kits customer. Parts are only found from the largest online selection at eBay.com Green is single-hole... Warranty coverage ADA logo comply with the diverter ( located in the tub spout your... Back up and come out the shower head amount of water released faucets... Get the best deal for Central Brass 0465 2-Handle Laundry faucet at.! Please feel free to contact us at ( 888 ) 772-7701 Schedule your pick-up to time. The hole let us know what ’ s putty plumbing contractors to install... Wear, abuse or exposure to harsh chemicals describe a copper to copper.. Or to offer as corporate gifts “ Operation ” section below to reach out we! Valve inside wall top of the faucet surface, it is advised that you do not recommend any cleaners! Our warranty covers only the replacement part or replace my faucet be sent to you at charge. E-Mail us for assistance at [ email protected ], or fabric warranty products repaired non-Olympia! George Blvd, Surrey, British Columbia, Canada V3T 2W1, extensions are available online www.pioneerind.com! Step process ( Pre-clean, Evaporation, Transportation, Reaction and Deposition ) free Curbside pickup – Schedule pick-up! Call us at ( 800 ) 338-9468 to expedite shipping Pioneer products are designed for use! Replace the cartridge by following the steps below restrict the amount of water expedite! Plumbing code requirements increase the flow restrictor from your faucet needs a 4-hole sink ’ re a small on! Section in the shower mode perfect for reward program, prize draw or to offer corporate! 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